Complacency, a calm sense of well-being accompanied by unawareness of actual dangers or deficiencies, does not announce itself as a failure. It presents as a checklist run from memory rather than protocol, a key card still granting access to employees who left months ago, an access control platform no one has updated in years. That is exactly what makes complacency dangerous. The guiding mindset behind every service Insite offers is that a static security program is inherentl