Patrick B. Smith
Chief Operating Officer
Mr. Smith works across the organization to ensure that business practices and deliverables are aligned with the high standards that clients have come to expect from the Insite team. With the goal of optimizing service delivery by the multi-disciplinary experts at Insite, he designs process improvement strategies and oversees performance analysis firmwide. Mr. Smith also leads the professional development plans for Insite’s staff to ensure that Insite clients have access to the most innovative, comprehensive and scalable risk management solutions available.
Prior to Insite, Mr. Smith served as Managing Director at XQ Institute, a private foundation where he was lead strategist for converting the organization’s vision and mission into a model to guide team priorities, budgeting, and deliverables. Prior to XQ, he held the positions of Chief Operating Officer and Chief Administrative Officer at Amplify where he was responsible for the Customer Success, Finance, Software Engineering and Information Security practices for a portfolio of SaaS products. Mr. Smith served in the U.S. Army attaining the rank of Captain serving in various leadership roles. Mr. Smith holds a Bachelor of Science from the United States Military Academy at West Point and a Master of Business Administration from Hofstra University.